"Another patients personal records in my file!"

Waited 6 hours to go to theatre with no explanation of the delay.

No porters (all gone home) to bring patient back to room.

Took a nurse 15 minutes to respond to the buzzer.

When 2 nurses were asked to help the patient who was in extreme pain 1 said "im not on duty yet"

& the other said "she's not my patient" then walked off so no duty of care!

In the patients records were someone else's personal details & records so a breach of confidentiality!

Dreadful experience at the woodthorpe.

Story from NHS Choices

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Responses

Response from Nottingham Woodthorpe Hospital

The posting provided is anonymous and does not appear to reflect the services provided at Woodthorpe Hospital. NHSChoices moderators have been contacted to provide further information.

I would be more than happy to receive a call from the patient and manage the communication as a formal complaint. Please do call me directly.

Mark Lacey

General Manager

Tel 07595987401

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