"Carpal tunnel operation"

About: Hospital Of St Cross (Rugby)

Staff at this hospital were very good and understanding of your needs, every thing was explained in simple terms which could be understood. The theatre staff and nurses were excellent in every way. The surgeon was excellent throughout and explained after the surgery what i needed to do. The recovery room staff were chatty which is good and makes you all at ease after you operation. I thank the staff and very everybody at Rugby St Cross for a stress free operation.

Story from NHS Choices

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Response from Hospital Of St Cross

Thank you for providing feedback on your recent experience to have carpal tunnel surgery at the Hospital of St Cross in Rugby.

I was really pleased to read about your experience and that you were impressed with the way that staff explained your procedure to you, and the care provided to you before, during and after your surgery. This is exactly the standard of care which we aim to provide to all our patients.

I have passed your comments on to the Hospital Manager and the Modern Matron so they can share your thanks with the team involved.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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