"excellent staff"

About: John Radcliffe Hospital

My partner was admitted for emergency surgery on the 20th of May early in the morning. We were taken to the theatre waiting room. The staff were so lovely and helpful, the wound on my partner was quite severe and had multiple dressings and the staff dealt with it with care. Luckily he was the first into surgery. We were then taken to the transfer lounge where we were treated with such respect and we were truly grateful. We received beverages and they regularly checked on both of us not just their patient. I was truly amazed and appreciative of the care and empathy we were given and i could not fault anything during our time. We were made priority throughout our stay and i honestly could not thank the staff enough for everything they did for us. Truly brilliant, would definitely recommend to anyone.

Story from NHS Choices

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Response from John Radcliffe Hospital

Thank you for taking time to share your experience with us, we greatly appreciate your feedback. We are sorry to hear about the circumstances by which you require our care, but am glad to hear that you received such a great quality of care from all our staff.

It has been an absolute pleasure to share your thanks with the relevant staff members. We hope that your husband is recovering well.

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