"worst community midwife service possible"
About: North Middlesex Hospital North Middlesex Hospital London N18 1QX
Posted by Maria Xuereb
I cannot express how frustrating my experience has been with my antenatal care, so much that after 16 weeks I am switching to another hospital.
My first scan appointment was cancelled without any reason and without being notified. I basically found out when I turned up for the appointment! I was booked for the day after which means 1 day and half taken off work for me and my partner.
Then at my 16 weeks follow up, the letter I was sent had no address or location, so I called both numbers given (community midwife and birth center). I called those numbers non stop for 3 days! Can you imagine, for 3 days I left messages and no one has ever called me back! I found out from the antenatal dept receptionist that my appointment was again cancelled! This is shameful, how can this be called a "service" when they cannot operate basic function such as answering the phone or at least give a call back.
This has been a nightmare and caused a lot of stress by sheer incompetence, and to be honest, it doesn't inspire trust as it clearly show that the midwifes don't care at all about their patients.