"Referred for tests"

About: University Hospital Of North Durham

Referred for tests to Ward 2 (stroke ward). The NHS have been amazing today! My husband was ill this morning I took him to his doctor who saw him quickly. He was transferred by ambulance, which arrived without a long wait to Durham. When I arrived most tests had been carried out however the consultant came and spoke to me about the outcomes. We were both informed at all times, by staff, of what would be happening and when. We were reassured by the staff and were never left wondering if we had been forgotten.

We are now home but could not fault any aspect of the treatment recieved today.

Thank you

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on you and your husband's recent visit to the University Hospital of North Durham and in particular Ward 2.

I am very pleased to hear that you had a positive experience and that you are happy with the care he received and the level of information you received from the Consultant.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager and Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774