"Daughters care in ER"

About: Wishaw General Hospital / Emergency department

(as a parent/guardian),

My 12 year old daughter attended ER with an ankle injury. Staff were friendly and put my her at ease. They explained the investigations and treatment. Excellent care provided by professional and caring staff. I feel confident with treatment and advice given.

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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, Wishaw General Hospital

picture of Andy Pender

Dear Gpg

Thank you so much for your lovely comments about your experience at the Emergency Department in Wishaw General Hospital especially your kind reference the professional and caring approach that the staff displayed.

I am glad the staff were not only able to alleviate your fears but also able to make your experience a positive one.

I will ensure the staff receive this feedback.

I hope your daughter is recovering well.

Best wishes

Andy

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