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Feeling badly treated by medical staff

Posted By Drew 12th

"Feeling badly treated by medical staff"

About: University Hospital Monklands / Emergency Department

(as the patient),

I've been to monklands hospital a few times with severe stomach pain from my hernias. I felt that the way the nursing staff treated me was horrendous.

No wonder I've a bad stomach due to the amount of x rays I've had. Now I suffer from mental health problems and I do not in any way feel that I can go to the hospital because of getting spoke to badly by the staff. It's been happening far too often.

I was sent down by my gp by ambulance and the nurse that triage me said what am I wanting this time. I feel that this is totally unacceptable this needs to stop. My mental state of mind can not take it anymore. It's every time I present at A&E

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Responses

Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire 7 years ago
Ruth Thompson
Chief of Nursing Services, Monklands Hospital,
NHS Lanarkshire

Submitted on 20/05/2016 at 11:01
Published on Care Opinion at 12:33

picture of Ruth Thompson

Dear Drew12th

Thank you for taking the time to post your experience whilst attending the Emergency Department of Monklands Hospital.

I appreciate this has been a far from positive experience and I am dismayed and disappointed to read your posting. It is important that we learn from patient feedback and I would be very grateful if you would contact our Patient Affairs Manager on 01236 713065 to discuss this matter further.

Kind regards

Ruth

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