"Appointments go well and everything is explained clearly to me"

About: Ayr Hospital / Physiotherapy

(as the patient),

Daniel is my therapist, my appointments go very well and he explains everything really clearly to me. He gives me exercise books and shows me how to do the exercises and I’ve been doing them every day which I think is helping. He has a lovely friendly personality and I’ve received excellent medical attention. I don’t have any suggestions for improvement at all! Everything has been really clearly stated to me and he said if I run into difficulty just to call and they’ll see me again. The receptionist was really lovely too

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Centre486,

It was such a pleasure hearing about your Physiotherapy experience. I will pass your sentiments to Daniel and the team, I am sure this will make Daniel's day. I hope you are fully recovered very soon and thank you for taking the time to tell us your story.

Best wishes,

Eunice

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