"Outstanding care from medical professionals in..."

About: Chorley & South Ribble Hospital

Upon arrival at the Reception Desk I was greeted by a friendly and welcoming reception team before being assessed in good time by a Triage Nurse.

Following relevant X rays I returned to the Urgent Care Centre where I received care of an exceptional standard from all the medical professionals involved in my care.

Staff were courteous, compassionate and caring as well as meticulously thorough and diligent.

The unit itself was immaculately presented and extremely comfortable during my short visit.

I was very, very impressed.

It's reassuring to have a facility that is similar to a Walk in Centre with the added benefits of a top class service from medical practitioners and diagnostic facilities.

Story from NHS Choices

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide your feedback and to tell us of your experience when you recently attended Chorley Hospital; it is always extremely pleasing to hear that the care offered was of the high standard we aim to offer all our patients. Please be assured that your kind comments have been shared with the staff in that department.

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