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"Be safe go to a proper Hospital"

About: Renacres Hospital

Totally unprepared for eventualities if and when procedures go wrong

Unheated rooms and few trained staff on hand

Completely botched operation needing to call an ambulance and be taken into Hospital

Never again and enough said as we will be looking at litigation

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Responses

Response from Renacres Hospital 7 years ago
Renacres Hospital
Submitted on 14/07/2016 at 14:47
Published on nhs.uk on 15/07/2016 at 02:30


Thank you for taking the time to leave us feedback. I have recently commenced in post as the General Manager and as such I am currently reviewing all recent feedback. Although I’m disappointed our service didn’t meet your expectations, listening to patient feedback, positive or negative, is crucial to improving our service for future patients. I have taken your feedback on board, and hope that if you are visiting us again, you have a more positive experience. If you would like to discuss further please call the Hospital and ask to speak to the General Manager regarding an online review. Again, thank you for your feedback.

Regards

Greg

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