"horrific, dirty, uncaring"

About: Leicester Royal Infirmary

In short - horrific, dirty and uncaring.

3 days without seeing a doctor, 6 times being told my waters would be broken but "we're too short staffed" that's fine, just stop starting women off then if you can't handle them. I was actually told to calm my contractions down until they had more staff on in the morning, and if I didn't they would give me injections in my stomach to stop it!

We were left for days on the dirty holding pen that is the Greenwood Suite. This is where I was given the choice of a dirty bed with the previous woman's waters and blood over it but it had a pillow, or a clean'ish bed but no pillow. You can guess which one I chose, not to mention the dirty towels and sanitary wear underneath my bed.

Night time of day 3, we finally saw a Doctor and within minutes, they just hit the alarm and everything got very serious very quickly and an emergency C section was performed.

Beside the danger me and my daughter were put in, I was also nearly over dosed, given drug I'm allergic to, and then forgot to give me others.

I didn't get to stay in recovery as the Midwife that was supervising the trainee Midwife was finishing early, so we got shoved back up in the Greenwood Suite in a right state in front of everyone else.

There is lots and lots more to say, but in short ladies, stay away! Home, different county, middle of a field are all better options in my book. All of the calm, safe, supportive environment you are told to create and visualise on the NHS information/advice, it doesn't happen here!

The lack of care has lead to me returning to hospital and ongoing health problems, and most importantly my newborn being rushed back in too.

I trusted you LRI with the most important thing I can do as a woman and you let me down on so many levels, it's nearly unbelievable! It has affected me so much, I do not think our daughter will get a brother or sister because of this.

Story from NHS Choices

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Responses

Response from Leicester Royal Infirmary

Dear Lisa, thank you for taking the time to leave a review.

We are very concerned with your review and the experience you received in maternity at Leicester Royal Infirmary.

We would be grateful if you would contact Joan Morrissey, Senior Midwife by email joan.morrissey@uhl-tr.nhs.uk (with your address, tel/mob number and hospital number)and she will contact you in order to discuss the specific incidents, as they are serious allegations, which need investigating.

We are very sorry that this happened and most certainly would wish to learn from them.

Regards, Communications Team, Leicester’s Hospitals.

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