I had the misfortune to attend an ultra sound scan on the 09/05/16 at the RVI.
I had an appointment at 09:00 & upon my arrival was sent to the relevent waiting room, this room was relatively full. As I waited the room emptied as my fellow patients went for their scans.
As im still waiting (approx 09:30) the waiting room begins to fill again & empties again, still no call for myself.
There was no communication from any member of staff as to the nature of the delay & why this deley only seemed to be affecting myself.
At approx 10:00 & after an hour wait I decided enough was enough & requested that my appointment was re-booked to a time when the hospital could find the time to treat me.
The service at the RVI might be wonderful if you have serious life threatening conditions, but if you have a sore foot its terrible.
"Ultrasound scan"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted via nhs.uk
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