"Web site poor as to directions ~ Car P 'A' is..."
About: Torbay Hospital Torbay Hospital Torquay TQ2 7AA
Posted by Reg Lander
I feel your web site needs a review.
I have to go to Gastroenterology tomorrow and do not know where to park or which entrance to go in for Hutchings Ward.
I look on the web site and find no mention of Hutchings Ward, just departments and then have to guess which is the Gastroenterology department needed.
I have to guess as to which is car park 'A', ie the suggested parking on the web site, but not annotated on the map.
I have to guess the main reception and where to go for Hutchings.
This having to guess would be removed if the appointments gave a department that the web site states, or the web site gave a list of wards, followed by a link to directions from a stated entrance that is then annotated on the map along with the nearest car park that is available.
Not a good confidence boosting start that gives an image of realising the needs of the visitors or patients.