"My dads admission 5/5/16"

About: Royal Bolton Hospital

My dad was taken into a&e this afternoon as recommended by the Christie hospital( because Christie were struggling to find him a bed but would transfer him when one was available) as at the moment he is on chemotherapy, Christies had advised he be put on inttovenous antibiotics as he was running a temperature, and that they would liase with the Royal Bolton about his care, all was going well they eventually managed to canulate him with a view to administering so said antibiotics , he had seen numerous doctors over the course of the evening and the plan was to monitor him overnight and contact the Christie tomorrow morning, that was until a doctor who came onto the night shift told my dad there was nothing to be done for him and he could go home with oral antibiotics ( which he is already taking hence the reason Christies wanted him to go on Iv antibiotics. I do not appreciate being called by my dad crying down the phone asking if me and my sister could pick him up as he had been told all of the above. When we arrived outside a&e to our absolute horror and disgust our dad was stood outside in a pair of shorts and t-shirt with a box of tablets in his hand. What an absolute disgrace your service has been to treat a terminally ill man this way is absolutely horrific and I assure you this matter will be reported to his oncologist at the Christie hospital and I will be putting in a formal complaint to the Royal Bolton hospital

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Responses

Response from Royal Bolton Hospital

We're sorry for any distress caused to you and your father. It is, however, difficult to comment directly to your concerns via a website and without knowing further details. We would like to assure you that the formal complaint you have said you are submitting, will be fully investigated.

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