"Fantastic Experience"

About: University Hospital Of North Durham

I would like to say that I've had an amazing experience from my first midwife visit all the way through to delivery and beyond. The service I recieved has been second to none. The maternity team showed me and my family the highest support and compassion through every appointment and they reassured me with every worry I had. I was treat with dignity and kindness all the way through my labour and I will never forget the support given to me & my birthing partners. The hospital was immaculately clean also. Nothing was a problem and in the future, if I am ever to have anymore children, I will return to this hospital. Thank you to the team who looked after me during my stay. You's really made my experience a fulfilling one. I'll never forget it.

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Responses

Response from University Hospital Of North Durham

Dear Kristina

Thank you for providing feedback on your recent experience of the Maternity Service at the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be pleased and encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774