"Efficient, helpful & made c-section experience..."

About: St Thomas' Hospital (London)

From the moment we arrived at 4am on Sunday morning to the time we left 3 days later, all the staff - midwifes, surgical staff etc - made every effort to make my stay as stress free as possible. The staff were efficient, kind and patient, as well as remaining cheerful despite the long hours. They even found a Bluetooth speaker so we could play our chosen music during the surgery. They kept us informed throughout the process, and we're always happy to fully answer any questions or concerns we had. We feel lucky that we had our son at St Thomas, and are exceptionally grateful to all the staff for making our experience so positive as the surgery and subsequent days could have been far more stressful than they were. The food was remarkably good, and the fact a family member/partner can stay overnight made a phenomenal difference to our experience.

Story from NHS Choices

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Response from St Thomas' Hospital

Thank you for taking the time to share your feedback with us. We are pleased to hear that team kept you informed through out your baby's birth, answered your questions and tried to make your stay as comfortable as possible. The introduction of reclining chairs to enable partners to stay overnight is new initiative which has proved popular with many new mum's and their families. We will pass your feedback on to the team in maternity services.

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