"Mulberry assesment centre! Excellent job!"

About: Basildon University Hospital

I was treated yesterday at Mulberry assessment centre after having concerns about my baby's movements. For 2 days I felt very little movement and after speaking to a lovely person on a phone was asked to come in for baby's heart monitoring. I was pleased, they took my concerns very seriously and had my baby checked out. As soon as baby's heart started to be monitored my baby started moving a lot again ! And I was relieved, but was a bit worried that midwife who proceeded the assessment might be "grumpy" or " judge me" for coming in,only to see within minutes that everything is fine and baby is doing well. Completely opposite ! Midwife and all other staff who took part in my baby's assessment were extremely helpful, understanding, and very professional. Just what you would expect from those who choose this type of carrier. Thank you for making me feel comfortable and reasured.

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Response from Basildon University Hospital

Thank you for your feedback following your recent experience at the Mulberry Assessment Centre. We are pleased to hear that your experience was a positive one.

The midwives and staff in the centre would have been only too pleased to see you to reassure you that everything was fine and that your baby is doing well.

Your comments have been sent to the senior team who will ensure that all staff in the Centre are made aware of your kind words.

May we take this opportunity to thank you once again and to wish you all the very best for the future.

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