"Superb staff at Skelmersdale walk in centre"

About: The Skelmersdale Walk in Centre

(as the patient),

I went into the Skelmersdale walk-in centre this morning for the first time. I had a minor finger injury but I just wanted to say that I was very impressed with the facility and especially the staff who treated me so well.

I don't know how much they are paid but it's not enough and they are a real credit to the NHS. From the receptionist to the nurse (Nurse Matthews) they were all superb and deserve credit for making the facility so good.

Superb staff!

Many thanks.

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Responses

Response from Carol Hannon, Programme Manager Customer Care, NHS Central Lancashire

Thank you for your kind comments. The Team Leader at the Walk in Centre has confirmed that we always endeavour to provide a high quality patient focused service and are appreciative of feedback, both positive and negative,so we can learn and improve where necessary from the experience of our patients.

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