"Out patient visit"

About: Leicester General Hospital

I was the last to be seen by the consultant Neurologist at a recent out patients appointment.

I expected to be kept waiting as it was the end of a busy clinic , but I felt the 20 minute waiting time was very acceptable.

The reception staff were friendly and respectful and. greeted myself and my partner and offered us a drink from the dispensing machine.

The consultant I found to be most pleasant , thorough and highly professional. They explained my condition to us both in great detail, and gave me time to ask questions.

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Responses

Response from Leicester General Hospital

Dear reviewer,

Thank you for taking the time to post your comments. We are very happy to hear about your recent experience at Leicester General Hospital, in particular the level of care provided to you by the consultant and the reception staff. We will pass on your feedback to the team where we are sure it will be much appreciated.

Kind regards,

Communications Team

Leicester’s Hospitals

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