"neurology out patients dept"

About: Leeds General Infirmary

Well what can i say. I have no words the care was just excellent. My apt was 2.30pm. I was called in at 2.31pm. I think the Dr was great, they listened to me and really listened to my problems, worries and fears. They throughly examined me. Has requested bloods and a scan. They explained what they thought the problem is, really put my mind at ease and this was just a lovely person, explained things in a manner and level and pace that i understood. This doctor was nice warm and caring.

I have bad anxiety at the min which is just so horrible. They even talked to me about that. I work for the trust and i am very proud of that. However i have to say i have met some beautiful wonderful staff members of all bands from porters up to consultants. But this doctor tops them all. Thank you and you also have a firm handshake and wonderful smile. Love mrs Browne x

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Responses

Response from Leeds Teaching Hospitals

Dear Mrs Browne,

Thank you for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst in our care.

I have passed your post onto the neurology department so that they too can be aware of the great work that they are doing.

With kind regards

Rosie

Senior Nurse

Patient Experience