"Visit to SAU ward"

About: Medway Maritime Hospital / General surgery

(as the patient),

Was told by my GP to go to hot clinic SAU ward. Turned up I had no paper work from GP they had no knowledge of me, thought great was about to go home. A nurse asked what was the problem I explained what was the matter with me she told me to go to waiting room, About half an hour later I thought to myself I will go home but no I had to fill out a form and was seen by a surgeon, examined, giving medication and a appointment for a week later. Thank you for being so promt and caring, nothing but praise

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Response from Medway Maritime Hospital

Thank you for your feedback about your experience at the SAU, we are delighted that you were happy with the care you received and will pass your comments on to staff.

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