"My sister's husband died ..."
About: Hexham General Hospital Hexham General Hospital Hexham NE46 1QJ
What I liked
My sister's husband died suddenly and unexpectedly and we were advised by the police to go to the mortuary at Hexham where he had been taken.
Obviously this was an upsetting time for us both but the staff were lovely - particulary the person we saw in the mortuary though I can't remember their name. They treated my brother in law with dignity and respect and my sister felt she was leaving him in caring hands.
What could be improved
We might have missed it given the circumstances but could not see any signage on how to find the mortuary. Luckily the member of staff we asked was very helpful.