"A fantastic secretary who went out of their way..."
About: St Mary's Hospital (London) St Mary's Hospital (London) London W2 1NY
Posted by Ann Hubble
My daughter recently had an appointment cancelled at the Winston Churchill gynaecology dept due to the Drs strike. I called up to check for cancellations and spoke to the most helpful kind and caring secretary. The secretary was absolutely lovely, they made us feel we were not just a number they were so genuine and empathetic. A week later I received a call to say there was a cancellation and the secretary had kept my daughter in mind. This really meant a lot to us both I want to say a massive thank you to this secretary, having people like them in the NHS restores faith. I feel this secretary is so deserving.