"Ride receptionist"

About: Peterlee Community Hospital

The receptionist was extremely rude towards my autistic daughter as she was biting a plastic bottle as we were waiting for a family member. They asked 'are you finished yet' and 'it's annoying and going threw me' in a terrible attitude, my daughter felt so uncomfortable we had to leave.

Story from NHS Choices

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Response from Peterlee Community Hospital

Thank you for contacting NHS Choices.

To enable the Trust to investigate your concerns could you please contact the Patient Experience Team on 01642 624719 or email: patientexperience@nth.nhs.uk

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