"A&e visit"

About: Lincoln County Hospital / Accident and emergency

(as the patient),

I feel that the doctor was cruel and horrible I was confused and unsure what happened to me and they were quite aggressive and at one point shouted at me! I just had a car crash I don't need shouting at. There was no wait for me to be seen however I would of waited to see a different doctor, came home with no advice or any information, still struggling today with me head but won't go back to a&e

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Response from United Lincolnshire Hospitals NHS Trust

Dear Dmoo1225,

On behalf of the A&E Department I am very sorry to hear you feel you were treated in such an inappropriate way.

I wonder if you would be prepared to share your name with our PALS team so that we can investigate what happened for you? If so, the team can be contacted on 01522 707071, or by e-mail at pals@ulh.nhs.uk.

If you would like to be seen again, we could also arrange an appointment in one of the A&E Consultants’ clinics?

Yours faithfully

Mr Ben Loryman