"Great Service in Ambulatory Care"

About: Royal Derby Hospital

I would like to express my thanks to the staff we saw yesterday, particularly the member of staff in charge, in this unit who demonstrated the highest standards of professionalism, kindness and care to my father in stressful circumstances.

Many thanks to you all.

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Responses

Response from Royal Derby Hospital

Dear Ms Burns

It was very kind of you to take the time to write into the hospital expressing your thanks.

I am very pleased to hear that both you and your father have had a positive experience of our services.

I will forward your kind words to the manager of the Ambulatory Care Department to share with their Team.

I hope your father is feeling better now. Thanks again for taking the time to write in.

Patient Advice and Liaison Service (PALS)

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