"I was diagnosed with breast cancer ..."

About: North Tyneside General Hospital

(as the patient),

What I liked

I was diagnosed with breast cancer in 2007. I was NOT given an appointment for annual mammogram in 2009 and a letter to chief executive of hospital was NOT replied to. Once again no appointment has been issued so I will have to chase up.

What could be improved

The doctors at this hospital are magnificent. The clerical/cleaning staff are good. I wouldnt put any of the nurses I have come into contact with to care for a pot plant.

Story from NHS Choices

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Response from North Tyneside General Hospital

The Trust was very sorry to hear of your experience concerning a follow up mammogram. We would welcome the opportunity to investigate why this has not happened. If you would like to write to the Trust at the address given below we will investigate your concerns and send you a written response.

The Complaints Department

Northumbria Healthcare NHS Foundation Trust

Cobalt Business Park

Unit 7/8

Silver Fox Way

Newcastle upon Tyne

NE27 0QJ

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