"Urgent care"

About: Trafford General Hospital

Had an occasion to visit urgent care didn't have to wait long before being seen by triage nurse was then taken straight through to a bed as nurse could see i found it uncomfortable to sit. Saw doctor who advised me to come back in the morning to a specific walk in clinic regarding my situation i was examined and my mind put at ease some what.all the staff are so friendly and helpful. From the moment I arrived it took 90 mins for me to have been checked over by doctor and on my way home. Cannot praise trafford general enough it's such a shame the powers that be seem to be taking more and more from the hospital and transferring services elsewhere

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Responses

Response from Amy McCawley, Patient Experience Team, Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your kind comments on the NHS Choices Website. We were very pleased to hear that you had a positive experience in the Urgent Care Clinic at Trafford General Hospital, and that you were treated efficiently and with care. We were especially pleased to read that the manner of our staff helped to make your visit a better experience, particularly that the staff put your mind at ease and that you did not have to wait long to be seen. Any feedback which highlights the dedication of our staff is always good to receive. We will ensure that your comments are passed on to the Head of Nursing for Trafford Hospital so that your feedback can be shared with the wider team.

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