"Poor Triage nurse"

About: Tameside General Hospital

Went to Tameside today with a suspected splinter or scratch in my eye , waited only half an hour to be seen by a triage nurse which was great ,, triage nurse asked me which eye it was, they also asked if I'd seen anything in my eye to which I said no. The triage then said that they didn't have any equipment to look in my eye so I would have to go and wait for at least 2 hours to see a doctor. I asked could they at least tell me if it was a scratch or a splinter as I could go back to work if it was just a scratch ,, they said it was pointless as I would need to see the doctor anyway. The triage nurse just wanted me out of the room , no treatment , no diagnoses , zero , a joke of an hospital.

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Response from Tameside and Glossop Integrated Care NHS Foundation Trust

We are really sorry you have had cause to post these comments about your recent experience.

If you would like to contact the PALs and Complaints team on 0161 922 4466 or email palsandcomplaints@tgh.nhs.uk and provide specific details, we can investigate your concerns for you.