Unprofessional reception staff (chatting and giggling about their personal lives whilst I waited apprehensively in the waiting room).

Very relaxed doctor who seemed bored and disinterested. They provided little information about the procedure or benefits available. I would not recommend until they all became a little more professional and empathic of patients needs.

Story from NHS Choices

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Response from SK: N Leicester


Thank you for your feedback. I'm sorry to hear you've been disappointed with the standard of service you received. We pride ourselves in giving excellent customer care and so I have passed your comments on to our Medical Standards Team who will look into this issue.

Kind regards


sk:n adviser

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