"Broken ankle"

About: Fairfield General Hospital / Trauma and orthopaedics Newark Hospital / Trauma and orthopaedics

(as the patient),

I hurt my ankle so I went to the local minor injury unit. The doctor there told me I had fractured my distal fibula so put me in a cast and set me up with a fracture clinic appointment. I had to transfer my care to another trust, and arranged a new fracture clinic appointment. When I arrived the Dr told me that my ankle wasn't fractured! He offered no explanation as to why there was a conflict in doctors opinions, and also no advice was offered to me to look after my injury. I left feeling very confused and worried.

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Responses

Response from Newark Hospital

Thank you for your feedback.

Please contact the Patient Experience Department on 01636 685692 if you wish to discuss your concerns in more detail.

Kind regards

Patient Experience Department

Newark Hospital

01636 685692

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