"Review refers Consultant attitude Disappointing"

About: The Walton Centre

Consultant attitude Patronising ,Dismissive not just to me they dismissed a previous Drs provisional diagnosis .

I have had worrying symptoms for 2 years now .and some before . Now my life is being affected and my Job in Jeopardy.

Employed in NHS for over 30 yrs Worked with many consultants ..this attitude ranks among the worse

I have experienced

Not interested in any thing I had to say !. How are they to get the info to make a diagnosis if they do not listen ?

No results of cognitive tests given. Grunted after checking reflexes .

left feeling Humiliated and belittled

no further investigations. come back in 6 months !

Their letter wasn't any better .

doesnt sound like a Human being they are referring to .

Now I have to start all over again ......Who is to say the next one wont be any better ?

Story from NHS Choices

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Response from The Walton Centre

We are very sorry that you didn’t feel listened to when you saw one of our consultants and were disappointed by their attitude.

Our Patient Experience Team is available to talk to and could look into this further for you?

You can contact them the following ways:

• Call: 0151 556 3090/3091

• Email: patientexperienceteam@thewaltoncentre.nhs.uk.

• Write: The Patient Experience Team, Sid Watkins Building, The Walton Centre, Lower Lane, Fazakerley, Liverpool, L9 7LJ.

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