"Nice and helpful Audiology staff"

About: Ayr Hospital / Ear, Nose & Throat

(as the patient),

I have had two hearing aids fitted and I have to say the staff were so nice and helpful but when they fitted those hearing aids was one of the best things that ever happened I have been on cloud seven ever since its hard to explain the difference they make it just so wonderful hearing everyone speaking and tv is way down now oh it's just wonderful again thankyou so much for your kindness to me.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

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Dear Mummy sa,

On behalf of the audiology team, thank you so much for your lovely feedback. I will be delighted to pass this on so they can have their pat on the back, which the clearly deserve. I am so glad it made such a difference, it must be wonderful.

best wishes,

Eunice
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Update posted by Mummy sa (the patient)

This was the staff at Ayr hospital thank you.

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Ah, thank you so much, this is very helpful I can make sure this gets to all who should know about your story.

Eunice
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Response from Natalie Deacon, Engagement and Support Officer, Patient Opinion Scotland

picture of Natalie Deacon

Hi Mummy SA,

Thanks for letting us know that your story is about Ayr hospital, we have now changed this for you:)

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