"Gastric band removal. Terrible care"

About: Queen Alexandra Hospital

After going into harbour suit for day surgery my aftercare was terriable, I ended up being extremely ill and had septis . Whilst in the care some of the nurses were lovely a couple not I heard one saying this was the person in charge well if they'd just calm down we wouldn't have this problem another nurse scolded me for speaking to my mum and crying.

I was having temperatures of 40 plus and on more than one occasion was not washed my sister did it one day as I was left until 4 o'clock.

I hav a catheter fitted and it leaked twice and the urine was not cleaned up properly it was all under the bed also had blood left on my sheets after having a candela changed

I was not informed of being charged extra money and was transferred to high dependency ward on nhs which was great. Two weeks after arriving home I got charged another hefty bill which until this day I don't know what it was for as I was told I'd now be on nhs.

My wounds still haven't healed now and still very poorly I went in on 30 th :December I feel I been left in a terriable state

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

I'm so sorry to hear of your experiences whilst in the Harbour Suite and for the problems you experienced following your surgery. Please be assured that your comments will be shared with the appropriate staff.

If you would like the opportunity to discuss the issues raised with a member of the team involved, please could you contact me on 023 92286000 Ext. 3473 so that I can obtain further details and forwarded to the appropriate person.

I would like to take this opportunity to wish you a speedy recovery.

Kind regards.

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