"Absoloute joke if a place, took 5 hours for..."

About: BPAS Richmond CC/Clinic

Absoloute joke of a place

Took them 5 hours just to see me and thats before i took any treatment, i will never go back to this clinic, everyone was so judgemental, hated the 5 hours wait, there are much better places nearby

Staff was rude and room was hot as hell

Story from NHS Choices

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Response from BPAS Richmond CC/Clinic

I am very sorry for how you feel about your experience .

I can assure you that we do take feedback very seriously and I would like the opportunity to investigate your concerns.

If you are comfortable with this, please contact me by phone, 0845 365 5050 or email at clientservices@bpas.org.

Kind regards, Pam Field.

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