"Every disappointed"

About: Charles Clifford Dental Hospital

My partner had to have all his teeth removed as he needed radiotherapy for mouth and throat cancer, luckily he has recovered from the cancer, however, after almost a year he got an appointment to have some dentures made, and was told it would take 5/6 appointments, his follow up appt was 4 months later! Being told again he would be seen every 2-3 weeks and would get a block booking through the post, well his next appt has arrived---another 4 month wait, no block booking! At this rate it will take two years to get a set of dentures! Very very dissatisfied.

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

I am very sorry to learn of your disappointment and would be very pleased if you could provide details of your partner to our Patient Services Team who will be pleased to assist you in taking this matter forward,

The team can be reached on telephone number 0114 271 1976 or by emailing pst@sth.nhs.uk

Thank you.

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