"First class service"

Took my wife to the Weybridge Walk-in Centre this morning following a fall whilst out shopping, in which she sustained a laceration to her upper lip. We had a bit of a wait (2 hours), but this was to be expected and was not a problem. Eventually seen by a Sister and nurse who cleaned and dressed the wound. It has to be said that we found Reception to be efficient and friendly, and the Sister and nurse to be both professional and friendly with a cheeky sense of humour.

This was our first experience of a NHS Walk-in Centre, and considering the circumstance, it turned out to be a pleasant one.

Story from NHS Choices

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Response from Weybridge Walk in Centre

Thank you for sending us your message through NHS Choices. We aim to provide a great experience for everyone who uses our services and we are pleased that you had a positive experience. We will pass your comment onto the service and I know the staff will appreciate this feedback.

Thanks again for your feedback.

Carol Dale, Lead for Customer Services

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