"Sight for Sore Eyes"

About: Countess Of Chester Hospital

I have visited several hospital eye clinics in UK and have found that the Countess of Chester eyes clinic I like the most. At entrance there is always members of staff ready and willing to assist with friendly smile. There is a cafetaria to have refreshemnts whilst waiting for appointment or afterwards. All the staff at the eyes clinic have always been friendly and helpful. I also get follow up appointments. Since I have been visiting this hospital life has become more manageable not only due to the treatments I have received but advice I have also been given at each appointment. There is always a lovely atmosphere and I look forward to attending as they really do go that extra mile. Although I had hoped to get cataract removed I was glad to be told if they do so it will damage my graft and was adviced not to have it done.

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Responses

Response from Countess Of Chester Hospital

Dear Mr Phillips,

Thank you for your kind words about our Ophthalmology service. We were pleased to learn of your satisfaction with the service you have received.

We will make the Ophthalmology team aware of your kind words and we hope you continue to be satisfied with the treatment and care you receive.

Best wishes,

The Patient Experience Team

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