"Worst experinece ever!"

About: Kettering General Hospital

went to hospital emergencies, my daughter had leg injury (broken leg) we waited for about 2.35 mins my daughter started crying i went to reception and asked how long do i have to wait and told that my daughter is crying because of leg injury. answer was: we cant help you have to wait for up to 4 hours. so i picked up my daughter and gone home!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kettering General Hospital

I am sorry to hear about your experience within Kettering General Hospital’s Accident and Emergency department (A&E). We are currently experiencing high volumes of patient attendances which is unfortunately leading to long delays in being seen by a Clinician. If you would like to make an appointment via our Patient Advise and Liaison Service (PALS) on 01536 493305, I would be more than happy to meet with you to discuss your concerns.

Rebecca Norton

A&E Lead Nurse

  • {{helpful}} of {{total()}} people think this response is helpful