"Very terrible experience"

About: St George's Hospital (Tooting) (London)

A nightmare in here. Waiting forever without any support. Some of staff are treat me with bad attitude.

Story from NHS Choices

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Responses

Response from St George's Hospital (Tooting)

Thank you for taking the time to post your comment on your concerns with St. George's Hospital. We are very sorry that your experience is below the standard expected.

Our Patient Advice and Liaison Service (PALS) is available to investigate or feed back comments on services that patients have experienced. By providing PALS with more information on yourself PALS would be able to feed back to the area your dissatisfaction in the service and help with communication.

PALS is available on 020 8725 2453 or by email on pals@stgeorges.nhs.uk

The telephone is busy but PALS make every effort to contact patients and to help when contact telephone numbers are left.

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