"WEll not much as the whole place ..."
About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Posted by Mrs B (as ),
What I liked
WEll not much as the whole place is filthy! unfriendly staff
What could be improved
The staff could have been better trained ti be empathetic towards patients and not call the patients 'these'
I think they need better customer service skills I was shocked at how they could pretend you were not there at all at the reception desk in the fracture clinic when u were in fact stood right in front of them! it is called EYE CONTACT!