"Parking Nightmare"

About: County Hospital (Stafford)

We all know that parking can be difficult today anywhere, however:

People have been complaining about the car parking here for many years now, and all you do is render lip service!

I have been here 3 times recently & have to come again tomorrow (with my wife who has suffered a stroke) & I still can’t work out just where I’m supposed to park!

The first time (the day of the stroke) it took me over 30 minutes to park, & then I parked in the wrong place.

Coming to hospital is stressful the best of times, & even more so when you’re coming for urgent life-saving-help!

Signs direct me to one of the several car parks, but when I actually go to enter at the barrier, they seem to then say that they are for staff-only !

What moron devised this system ? And why has something still not been done to solve these basic problems?

Also: The way the car-parks are laid out is ridiculous, & the sign-age is nonsensical;

One large car park with one or two ways in & out would make much better use of the available land, enabling many more cars to park, & making it much easier & faster to find a car space, & thereby much less stressful .

You are quite happy to charge (& fine) people to park here, isn’t it about time you used that money to provide the service that we are supposed to be receiving, & which has already been paid for by the tax payers, when the place was built !

Before we leave the EU: Perhaps you should spend some of the huge Europe budget to solve this problem, rather than waste it on none urgent & unneeded projects ?!

These car parks seem to be run-for-profit by private enterprise: Much better to scrap that, & use the money to improve things.

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Response from University Hospitals of North Midlands

Dear 'Confused & Stressed'

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes