"Been waiting 4 months for kidney stones operation"

About: Lister Hospital

I'm very disappointed that I have been suffering since November 2015 to have something done. I was in hospital 3 weeks ago with a nasty infection caused by my kidney stone, the doctors decided to put me on antibiotics for four weeks and with in that time they would operate, I'm still waiting, I did have a call from the outpatient in urology but they had no clue that I was to have an operation . I've called twice to say I only have a weeks worth of antibiotics left. My local doctors say they can't keep giving me antibiotics because sooner or later they just won't work anymore. The first time I was in back in November the ward was seriously under staffed and I didn't get my meds at the set times, one person was very rude to me when I told them my cannula was sticking out of my arm, I have ended up with a scar on my arm and it still tender after four weeks.

Not all my stays have been like that , but I'm overall unhappy and still suffering

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Responses

Response from Lister Hospital

We're really sorry that your recent experience of the Trust's urology service at the Lister has not been as good as we would have wanted - or expected.

We are very happy to intervene and take these important matters up for you - all you need do is email us at generalenquiries.enh-tr@nhs.net and we will take it from there - we do hope that you'll get in touch.

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