"I could not be more grateful"

About: Wishaw General Hospital / Maternity care

(as the patient),

I would just like to say that I could not be more grateful at how the midwives who were looking after me yesterday when I went in to Wishaw EPAS for my procedure were. These ladies helped me remember why I had my two previous children at this hospital. I would also like to say that the lovely theatre staff helped me feel so at ease and I could not be any more appreciative of this. I could not fault any of the ladies I seen yesterday and felt totally comfortable under their care. Such a fantastic experience in comparison to a previous one I recently experienced.

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Responses

Response from Wendy Drysdale, Senior Midwife, Maternity Services, NHS Lanarkshire

picture of Wendy Drysdale

Dear 123123,

Thank you for contacting us to inform us how much you appreciated the care and support whilst in EPAS and I know it will take you some time to recover. Our staff will be humbled to know that you have taken the time to feed this back to us and I will also share with our colleagues who work in our Theatre suite.

We have a dedicated team of caring staff and it is very reassuring that you now have continued faith that we provide person centred, safe and effective care.

Take care and kind regards

Wendy

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