About: University Hospitals of North Midlands NHS Trust

Very slow at answering phone and treating patients. Failed to advise me not to drive to appointment as test makes vision blurry. Doctor who sore me did not explain medication properly. Had several re visits all with poor quality care will take the drive to Wolverhampton next time

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Response from University Hospitals of North Midlands

Dear 'Anonymous'

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes