"Would rather die than go back"

About: Newham General Hospital

The care I received when I delivered my daughter was atrocious.

Highlights include:

- My notes recording I refused a blood transfusion when I was never offered one.

- The doctor who performed my daughter's one day review saying, 'Your baby is telling me she has been crying a lot' without any basis for their assertion.

- Being discharged without any form of medical examination even though I had a high 2nd degree tear (which later caused sepsis).

- Waiting 9 hours for medication when I was readmitted with sepsis and presenting with rigors combined with a temperature above 40 degrees. When challenged by my family, they were told it 'did not fit with the schedule'.

- Being asked by a midwife what medication I had been given and being expected to know the names and dosages.

- A midwife asking, 'Why are you making your baby sad?' because she was crying (at 4 days old).

- My husband being told he should not take my daughter home to care for her even though I required intravenous antibiotics and two blood transfusions because it 'was not best for baby'.

- Being made to feel like I was an inconvenience when I pressed my bell to ask for assistance when feeding my daughter as I was hooked up to medication and was physically unable to do it myself.

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Responses

Response from Newham General Hospital

We are very sorry to read your experience of the care you received following the birth of your baby. This must have been very upsetting for you.

We would like to look into the concerns you have raised here. To do this we will need you to contact us with more detailed and personal information. Please contact the PALS Team on 020 3594 2040 or by email pals@bartshealth.nhs.uk so that we are able to do this.

Kind regards

Barts Health NHS Trust

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