"Breast Clinic appointments"

About: Aberdeen Royal Infirmary NHS Grampian / North East Scotland Breast Screening Centre

(as the patient),

I was seen in November 2015 and was advised to come back in 2 months for a further review, so I said at the desk upon leaving I need an appointment in 2 months

It is now 14th March and I am still waiting for the appointment. It is really poor that I have heard nothing, so I will have to chase this up myself.

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Patient

This situation must be very worrying for you and you should have been informed if there were any delays and the reasons for them. If you would like me to follow this up for you I can be contacted on 01343 567900 or by email at loldroyd@nhs.net

Otherwise, please do not hesitate to contact the Breast Screening Clinic yourself on 01224 553071 or do so via your GP.

I apologise sincerely for this situation and with your permission will ask the service to investigate what went wrong.

In the meantime, whatever course of action you choose, I hope you get your appointment soon and that all is well.

Kind regards,

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Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Patient

Thank you for getting in touch. I am very pleased that you now have your appointment. Hopefully all will be well.

Good Luck!

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