"Vastly improved"

About: Chase Farm Hospital

Took my elderly mother for a blood test.

New (booked) system worked extremely well.

All staff were efficient, helpful, caring and friendly.

My mother said that the phlebotomist was the most skilful she's ever encountered.

Story from NHS Choices

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Response from Chase Farm Hospital

Thank you very much for your feedback, we're really pleased that you and your mother were happy with your experience. We'll pass your comments on to the team.

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