"A big thank you to the staff"

About: Cannock Chase Hospital / Colorectal surgery

(as the patient),

I attended for a flexible sigmoidoscopy appointment in  early Feb.

Throughout my whole experience I was made to feel welcome. I was given clear explanations as to what to expect and the findings, and my dignity was maintained throughout. The staff were very friendly and put me at ease, whilst maintaining a professional manor.

I have been a nurse for 32 years and being the patient can be both embarrassing and anxious.

I simply want to say a big thank you.

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Response from The Royal Wolverhampton NHS Trust

Dear Bitone

Thank you very much for taking the time to post your comments relating to your recent patient experience. I will share your comments with our staff and wish you well!

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement