"A positive A&E experience"

About: Ealing Hospital

A very positive experience overall, despite the long waiting time (around 3h to see the triage nurse, plus additional 45-60 min to see the doctor). The staff was very helpful and caring, despite being severely overloaded and lacking free beds; they did all the tests they felt were needed, then reached out to specialists at a different hospital to see what they think of my condition (it was eye related), and ran additional tests based on their feedback.

All the while I felt like I was among friends, and everyone did their best to help me, treat me and assist me in whatever I needed. They kept me overnight until they could safely send me to the eye hospital, keeping me under treatment and checking on me every hour. Highly recommend, really appreciated everything they did for me.

Story from NHS Choices

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